Flight travel is easy and comfortable; there are lots of services, and passengers can cover a large distance in less time. If you are disabled or need wheelchair assistance at the airport, you can get it by following a few simple steps. Spirit airlines has designed a wheelchair assistance regulation, which contains answers to all your questions.
In this blog, we will discuss the Spirit Airlines wheelchair regulation, what the charges are, and how to book the service, what services you can expect at the airport, and some tips to make your travel smoother.
What are Spirit Airlines' Wheelchair Assistance regulations?
Spirit airlines tries to cover all important services so passengers can travel smoothly. They provide wheelchair assistance service from check-in to arrival, as well as from boarding to deboarding. Here are some common regulations of this policy:
- This facility is offered to the patients in the case of disability, and to persons with limited mobility as well.
- Spirit also provides aisle and onboard wheelchair assistance.
- Please make the reservation early so the airlines can make preparations in advance.
- This service is available for free.
How to Add Wheelchair Assistance in a Reservation?
The process of adding wheelchair assistance to your reservation is very straightforward. It can be completed either through the website or on the phone:
Online:
- Visit Spirit Airlines' website
- and head to the My Trips section.
- You have to enter your booking information
- and on the next page, click "Add" beside Additional Information
- To select the required wheelchair assistance.
Phone:
- For adding wheelchair assistance, text or call the airline's customer service at 855-728-3555.
What Assistance Will You Get with This Service?
If you have booked your flight with Spirit Airlines, adding wheelchair assistance will give you the following services:
Get Help in:
- At the ticket counter: Employees of Spirit will guide you through the check-in process and the dropping off of luggage.
- Through TSA: You will have the support of the staff through TSA screening and the security point navigation.
- On the way to your gate: If time allows, we will take you back from the restroom or the restaurant to the gate.
Once at the Gate
Spirit Airlines will still be there to help you when the flight’s gate opens:
- Regular Check-ins: A member of the Spirit crew will make sure of your well-being every thirty minutes before the aircraft leaves.
- Assistance with Boarding: We will, if asked, help you to board the aircraft first before the other passengers. In case there is a change in the gate, just notify a Spirit staff member, and we will help you to the new gate.
While Boarding:
- If required, you can ask for an aisle wheelchair, if you want assistance till the seat.
- Our two trained agents will escort you from the jet bridge, with the use of an aisle chair.
Onboard:
We will be there to assist you in the way that you need once you are on the aircraft:
- If you require it throughout the flight, the staff will assist you through the onboard wheelchair to the lavatory.
- There are certain flights that come with accessible restrooms that wheelchair users can easily avail of.
Upon landing:
- You must stay in your seat until all the other passengers have left and the plane is empty.
- Two personnel will carry you to the aisle chair and then to your wheelchair on the jet bridge.
Do Flights Have an Onboard Lavatory?
Spirit Airlines has the latest Airbus A320 (32A/32S/A320) and A321 CEO (32B) planes equipped with lavatories
- On these planes, restrooms are large and they have all the facilities required for people who have mobility issues.
- Passengers can exit or enter easily, and the wheelchairs can also move around easily.
In the latest A321 NEO plane,
- passengers can get restrooms at the back with a curtain and a transfer seat.
- The transfer seat helps passengers move from the wheelchair to the toilet.
Is Bringing Your Own Wheelchairs Allowed?
Yes, any passengers can take their wheelchairs; they have to check them in. Read the regulations:
- Manual wheelchairs that are collapsible or foldable can be taken into the aircraft if there is room. Otherwise, they will be checked in for free.
- While taking Electric wheelchairs, it is necessary to verify Spirit's rules regarding flying with electric-powered mobility devices.
- It is essential to inform Spirit personnel and utilise pre-boarding in case of needing priority stowage.
Tips:
- Arrive on time if registered for wheelchair assistance.
- Passengers using wheelchair assistance can board the flight at priority.
- They can only check in through the airport counter.
- Please book the service of wheelchair assistance in advance.
- Ask for help from the crew.
Conclusion
If you are traveling with Spirit Airlines and you require wheelchair assistance, you can add it without charges. They will help you check in, gate check, security check, baggage check-in, boarding and deboarding. They will also help you if you need to move around inside the flight. This is not only a service, but it is also to make passenger life comfortable.
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